Payment Methods & Information – Candleslane

At Candleslane, we want paying for your order to be simple, convenient, and secure. Our checkout is designed to offer familiar payment choices, allowing you to select an available method that best suits your needs.

Accepted Payment Methods

The payment options available for your purchase will be displayed during checkout. Depending on your location and payment eligibility, supported methods may include the following:

Credit and Debit Cards

We may accept major card payments through the following networks:

• Visa

• Mastercard

• American Express

• Discover

PayPal

You may also be able to pay through PayPal, using your available account balance or an eligible funding source linked to your PayPal account.

Digital Wallets

For supported devices and eligible transactions, checkout may offer digital payment services such as:

• Apple Pay

• Google Pay

The availability of these services can depend on your country, device, browser, and the payment provider's requirements.

Please check the payment methods shown on the checkout page before completing your purchase. A payment option can only be used when it is displayed as available for your transaction.

Currency & International Payment Fees

All prices displayed on the Candleslane website are listed in United States Dollars (USD).

If you shop from outside the United States, your bank or payment provider may convert the transaction into your local currency. The exchange rate will be determined by the relevant financial institution, and additional international transaction or currency conversion fees may apply.

These charges are established by your card issuer or payment provider and are not controlled by Candleslane. For details about potential fees or exchange rates, please contact your financial institution directly.

Secure Payments & Verification

We encourage customers to use valid, authorized payment methods and ensure that all billing information is entered accurately.

Payments are handled through the applicable payment service providers and may be subject to their security checks, authorization procedures, and verification requirements.

In certain circumstances, additional verification may be necessary before an order can be processed. Please review your payment details carefully before submitting your purchase to help avoid unnecessary delays.

Need Assistance with a Payment?

If you experience a declined transaction, cannot find your preferred payment option, or have questions about a payment associated with your order, our customer support team will be glad to help.

When contacting us, please provide your order number if available and briefly describe the payment issue. This will help our team understand your situation and offer more relevant assistance.

Customer Service Email: service@candleslane.com

Official Website: www.candleslane.com

Thank you for shopping with Candleslane. We appreciate your trust and are committed to making your shopping and checkout experience as smooth and reassuring as possible.